You probably have some questions about Tokyo Snack Box.

First, we invite you to check out our FAQ, where we answer the most common questions.

If you’re wondering “Where is my package?”, please track your order using the tracking number sent to your email. We don’t have any additional information beyond what the carrier provides.

Have a different question?

Feel free to contact us directly using the form below. We’re here to help!

Request your personalized quote

We respond within 24 hours, in French, English, or Japanese.

About Tokyo Snack Box

Business hours (Tokyo time)

Monday – Friday: 8:30 AM – 8:30 PM

Weekends and public holidays: 9:30 AM – 7:30 PM