Terms and conditions of use

Welcome to Tokyo Snack Box, the site operator www.tokyosnackbox.com.

By accessing, browsing or using this site, you acknowledge that you have read, understood and agree to be bound by these terms of use. If you do not agree to these terms, you must not use or access this site. Tokyo Snack Box reserves the right to revise these terms at any time by updating this post. You are encouraged to review these terms each time you use the site, as your use of the site after any changes are posted will constitute your acceptance of the changes. By agreeing to these terms, this also constitutes your agreement to the cancellation policy and confidentiality, which are incorporated herein.

We grant you a personal, limited, non-transferable and non-exclusive license to access and use this site. We reserve the right, in our sole discretion and without notice, to revise the products and services available on the site and to modify, suspend or discontinue any aspect of the site and we will not be liable to you or any third party. In order to do this, we may also impose rules and limits on the use of the site or restrict your access to part or all of the site without notice or penalty. Your continued use of the site will constitute your acceptance of these changes.

1. Use of this site

You may only use this site for your own personal, non-commercial use and in accordance with these terms. You are responsible for your own communications, including the transmission, uploading or posting of information on the site and are responsible for the consequences of such communications. Any other use of the site requires the prior written consent of Tokyo Snack Box. You may not otherwise copy, modify or distribute material from this site without the written permission of Tokyo Snack Box. You may not modify, publish, transmit, participate in the transfer, sell, create derivative works from, or exploit in any way the content found on the site, in whole or in part.

We ask all members to agree not to use the site, and specifically prohibit any use of the site, for any of the following purposes:

  • Post, communicate or transmit any material that infringes the intellectual property, publicity or right to privacy of another person or entity;
  • Publish false information, inaccurate or not yours;
  • Engaging in conduct that would constitute a criminal offense or give rise to civil liability or otherwise violate any law or regulation
  • Attempt to interfere in any way with the security of the Site's or Tokyo Snack Box's network, or attempt to use the Site's service to gain unauthorized access to any other computer system

    In addition, you may not use data mining techniques or other automated devices or programs to catalog, download or reproduce, store or distribute content available on the site. Additionally, you may not use such automated means to manipulate the site, such as automating otherwise manual or ad hoc procedures. You may not take any action to interfere with, or disrupt, the site or the use of the site by any other user, including, without limitation, by means of overloading, "flooding", "mailbombing" or "crashing" the site. Site, bypassing security or user authentication measures, or attempting to exceed the limited authorization and access granted to you under these terms. You cannot frame parts of the site on another website. You may not resell the use of or access to the site to a third party without our prior written consent.

    2. Account creation and password

    In order to access certain site services (purchase history, point history, sponsorship, etc.), you will need to provide specific information. All information about you must be true and you may not use any aliases or other means to disguise your true identity. All access codes or passwords provided must be protected at all times. You are responsible for the security of your access codes and passwords and will be solely responsible for any unauthorized use or use of the site under these access codes or passwords. We may suspend or terminate your access at any time with or without notice. To understand how we use the information collected from you, please read our privacy policy.

    3. Additional terms and conditions

    You agree that additional terms and conditions may apply to specific products, orders, or your use of certain parts of the site, including with respect to ordering, shipping and returns policies, and guidelines for examination ("Additional Terms"), which additional terms are made part of these Terms by reference. If there is any conflict between these Terms and the Additional Terms, the Additional Terms will govern.

    4. Site prohibited for children under 13

    The Site is accessible to registered and unregistered users aged 13 and over who have not been suspended or removed by Tokyo Snack Box for any reason (each being a "Member"). We reserve the right to revoke your ability to access the products and services offered on the site for any reason at any time, including as a result of a violation of these Terms or the Privacy Policy, without notice. . If you are a minor, you must obtain the consent of your parent or legal guardian to use the site and to accept these conditions. Use of the site is void where prohibited by law.

    5. Anti-fraud protection

    As part of our order processing procedures, we may screen orders received for fraud or other types of unauthorized or illegal activity. We reserve the right to refuse to process an order due to suspected fraud or unauthorized or illegal activity.. If we suspect fraudulent, unauthorized or illegal activity, we may reject your order or we may contact you at the phone number or email address you provided to confirm your order. We also reserve the right to cancel any account or refuse to ship to certain addresses due to suspicion of fraud or unauthorized or illegal activity. We take these steps to protect our customers and ourselves against fraud or other unauthorized or illegal activity.

    6. Tokyo Snack Box subscription

    Tokyo Snack Box offers two types of subscriptions: monthly subscriptions (“one month subscription”); 3-month prepaid subscriptions (“3-month subscription”).

    For all types of subscriptions, you expressly acknowledge and agree that your subscription has an initial and recurring payment function, Tokyo Snack Box is authorized to automatically bill for additional products, until you cancel your subscription, through your profile, before the 20th day of the month in question.

    Examples:

    - you take the monthly box option 1 month: You buy it on January 15, 2021, you will receive one box per month as long as the subscription is active. If you want to cancel or pause the subscription, you must do so before the next debit which will take place on February 20, 2021. You must therefore cancel or pause the subscription before February 19, 2021.

    - you take the 3-month monthly box option: You buy it on January 15, 2021, you will receive one box per month for at least 3 months. The next debit will be on April 20, 2021, at the same rate. You will therefore have to cancel or pause the subscription before April 19, 2021.

    In the event that you cancel your monthly subscription, please note that we may still send you promotional communications about Tokyo Snack Box, unless you opt out of receiving such communications by following the unsubscribe instructions provided therein.

    7. Product information

    We make every effort to ensure that the information on the site is complete and reliable. Certain information may contain pricing errors, typographical errors and other errors or inaccuracies, which we can correct without liability. We also reserve the right to limit quantities purchased by members and to review, suspend or terminate any event or promotion at any time without notice (including after an order has been submitted or acknowledged). We do not guarantee that all of the products described on our site will be available.

    8. Intellectual rights

    You acknowledge and agree that the content, materials, text, images, videos, graphics, trademarks, logos, button icons, music, software and other items available on the site are the property of Tokyo Snack Box and are protected by copyright, trademark and / or other proprietary rights and laws. You agree not to sell, license, rent, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit, modify or create derivative works of any content or material on the site. All other marks are the property of their respective owners. All content on our site is copyrighted by Tokyo Snack Box. Unless expressly stated in these Terms, no license is granted to you and no rights are conveyed by virtue of access or use of the Site. All rights not granted under these terms are reserved by Tokyo Snack Box.

    9. Disclaimer 

    Any information we provide regarding products or otherwise (e.g. product descriptions, instructions, allergens) is for informational purposes only.. You should not take any action based on the information contained on the site. Use of the site is not intended to replace professional advice. You should carefully read and follow all product labels, packaging inserts and instructions, as well as all manufacturer's instructions and warnings, and seek independent professional advice where appropriate.

    10. Taxes

    Your total price will include the price of the product plus any applicable sales tax; this national and local sales tax is based on the shipping address and sales tax rate in effect at the time you purchase the product. We will charge tax only in states where products sold over the internet are taxable.

    11. Indemnification

    You agree to indemnify, hold harmless and defend Tokyo Snack Box, its respective officers, directors, employees, agents and affiliates against all claims, liabilities, damages, costs and defense expenses, including legal fees. lawyer in any way arising out of or related to your use of the Site, your violation of these Terms or the Privacy Policy, content posted on the Site by you, or your violation of any law or rights of 'a third .

    12. Limitation of liability

    IN NO EVENT SHALL TOKYO SNACK BOX, ITS PARENT COMPANY, ITS SUBSIDIARIES, AFFILIATES OR ANY OF THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUCCESSORS, SUBSIDIARIES, SUPPLIERS, SUBSIDIARIES OR THIRD PARTIES PROVIDING ANY RESPECTIVE SITE OR THIRD PARTY PROVIDING ANY RESPONSIBILITY TO THE SITE OR THIRD PARTY. ANYONE OR ENTITY FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, CONSEQUENTIAL, OR EXEMPLARY DAMAGES (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, LOSS OF DATA OR LOSS OF USE) RESULTING FROM THE USE OR INABILITY TO USE THE SITE, WHETHER BASED ON ANY WARRANTY, CONTRACT, DELEGATION OR OTHERWISE, EVEN IF TOKYO SNACK BOX HAS BEEN ADVISED OF OR SHOULD KNOW OF THE POSSIBILITY OF SUCH DAMAGES OR LOSSES. IN NO EVENT SHALL THE TOTAL LIABILITY OF TOKYO SNACK BOX, ITS AFFILIATES OR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUCCESSORS, SUBSIDIARIES, SUPPLIERS, ITS SUBSIDIARIES OR THIRD PARTIES PROVIDING YOU WITH SUCH INFORMATION, PROVIDING SUBSIDIARIES, OR THIRD PARTIES TO YOU. , LOSS OF ACTION RESULTING FROM YOUR USE OF THIS SITE, WHETHER UNDER CONTRACT, DELEGATION (INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE) OR OTHERWISE, EXCEED THE AMOUNT YOU PAY TO TOKYO SNACK BOX IN THE FRAMEWORK OF THE EVENT GIVING CREATION TO SUCH RESPONSIBILITY. You hereby acknowledge that the previous paragraph applies to all content, goods and services available on the Site. Because some states do not allow limitations on implied warranties or the exclusion or limitation of certain damages, all of the above disclaimers or exclusions may not apply to all users.

    13. International use

    We control the site from Japan. We do not warrant that materials on the site are appropriate or available for use outside of Japan. If you choose to access this site from outside of Japan, you do so on your own initiative and are responsible for compliance with local laws, if and to the extent local laws apply.

    14. Risk of loss

    Any merchandise purchased on our site will be shipped by a third party carrier (Japan Post). Consequently, title and risk of loss of such goods will pass to you upon our delivery to the carrier.

    15. Copyright infringement; Notice and withdrawal procedures

    Tokyo Snack Box specifically prohibits the posting of any content that violates or infringes the copyright and / or other intellectual property rights (including privacy and publicity rights) of any person or entity. If you believe that any material on this site infringes your copyright or other intellectual property rights, you should notify us of your copyright infringement claim.

    16. Severability

    If any part of these Conditions is held or declared invalid or inapplicable for any reason whatsoever by a court of competent jurisdiction, this part will be nullified but will not affect any other part of these Terms

    17. Customs duties

    By creating an account and placing an order on Tokyo Snack Box, all international customers acknowledge that they are responsible for any customs duties, taxes or charges that may be incurred. The recipient of shipments must comply with all rules and regulations of the destination country. The recipient of such international shipments may be subject to import taxes, duties, and charges, which are levied once a shipment reaches the recipient's country. Additional customs clearance costs must be borne by the recipient; Tokyo Snack Box has no control over these loads, nor can Tokyo Snack Box predict what they may be.

    The recipient of the shipment is the official importer in the country of destination and is responsible for all import duties, taxes and charges, customs clearance of such merchandise, as well as the process and shipment.

    You (the recipient) are responsible for all rights and charges that may be incurred and Tokyo Snack Box will not reimburse or pay such charges.

    If you have any questions regarding these T & Cs, please contact legal@tokyosnackbox.com