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Shipping Insurance
Protect your Tokyo Snack Box during shipping
Shipping insurance is an optional service that provides enhanced protection in case ofloss or theft while your order is in transit with the carrier.
If an incident is officially confirmed by the carrier, we will arrange a replacement shipment,within the limits of the insured amount.
👉 Strongly recommended for international deliveries.
✅ What the shipping insurance covers
By adding this option to your order, you benefit from:
A replacement of your Tokyo Snack Box in case of loss or theft during transit, up to a maximum covered value of €150 (or the equivalent amount in your local currency) per order.
For orders exceeding this amount, customers wishing to benefit from extended coverage are invited to contact Tokyo Snack Box before confirming their order, in order to arrange appropriate protection.Priority handling of your claim with the carrier
A simplified and faster resolution in case of a delivery issue
❌ What the insurance does not cover
The shipping insurance does not cover:
Incorrect or incomplete shipping addresses provided at checkout
Parcels that are refused or not collected by the recipient
Parcels marked as delivered by the carrier, unless objective evidence proves a carrier error
Delivery delays
Customs holds, seizures, or destruction by authorities
⏱️ Activation conditions
Any claim must be submitted within 30 days after the estimated delivery date.
A replacement or compensation is issued only after official confirmationof loss or theft from the carrier.
⚠️ Important information
Tokyo Snack Box takes out this insurance with its logistics partners on behalf of the customer. In the absence of package insurance subscription, no refund or compensation can be claimed in case of loss, theft, or non-receipt of the package, as long as it has been handed over to the carrier.
✔️ Why add shipping insurance?
International shipments carry a higher risk of loss or theft
Carriers often require long procedures without dedicated insurance
This option ensures a faster and simpler resolution if something goes wrong
🔒 By adding this insurance to your order
You acknowledge that you have read and accepted the shipping insurance termsand the coverage conditions described above.
£1.99
Unit price per